WELCOME TO 3KEYS PROPERTY

COVID-19

Further to the latest Government announcement 13.05.2020 advising that Estate Agents are now able to re-open and resume viewing appointments etc we are currently working as quickly as we can to make provisions to open our office safely in accordance with Social Distancing guidelines. We hope to open our office at: Unit D, Anson Grove, Auckley DN9 3GT from 15^th June 2020.

 

Please do not attend our office unless you have a pre-booked appointment and we are expecting you; we are currently trying to complete contactless transactions wherever possible.

 

Further considerations:

• Property Inspection Visits – all property inspections will be postponed until further notice.

 

• Property Viewing & Valuation Appointments – we are now able to book viewing & valuation appointments; however we would ask all attending to be in full PPE i.e. gloves & face mask as a minimum, and to remain a minimum of 2m apart at all times. If you are feeling unwell, or start displaying symptoms of Coronavirus prior to your appointment, please do not attend. Contact the office via email or telephone to re arrange.

 

• Contractors – as a tenant if you make a repair report which requires a contractor attending your property you must notify them on arrival if you are self-isolating in order that they do not enter.

 

Rental payments:

Rental payments should already be set up on a standing order, our bank details for your reference are:

3Keys Property

HSBC

40-19-20

72825562

IMPORTANT: Quote the first line of your rental property address as a reference to enable our staff to allocate funds.

 

Phone Networks:

As a result of the COVID-19 pandemic our phone line installation at our new office has been delayed; all calls are currently being diverted to 1 mobile and we are passing messages to staff members as quickly as we can, however we would request where ever possible to contact our staff by email.

Laura     laura@3keysproperty.co.uk

Ros         ros@3keysproperty.co.uk

Lisa         lisa@3keysproperty.co.uk

 

We appreciate this is a very challenging and unnerving time for many people and appreciate your understanding & patience; our staff are working as quickly & effectively to deliver the best service we can taking in to account the current circumstances, however the safety of our pregnant & vulnerable staff is paramount at this time.