You CAN still move home
Estate Agents, Letting Agents & Removal Firms can continue to work
Scroll down for our Covid policy
3Keys Property COVID-19 Working Policy
3Keys Property take the safety of our staff and clients extremely seriously; as a result of the Covid-19 national pandemic we have changed the way we conduct our day to day activities.
The following policies are to be used as a guide and are subject to change following either government guidelines or changes within the company as we navigate through these exceptional times.
OFFICE POLICY
We are open for business, however, the well-being and safety of our staff and clients is of the utmost importance, we have therefore introduced the following protocol with immediate effect until further notice:
PROPERTY INSPECTION VISITS POLICY
All routine property inspection visits on managed properties are postponed until further notice. If as a Landlord or Tenant you have a particular concern regarding your property – please contact the office to discuss this with us 01302 867888 or enquiries@3keysproperty.co.uk.
MAINTENANCE / REPAIRS POLICY
The latest government guidance advises ‘Tradespeople can visit people’s homes to carry out any work or maintenance provided it is carried out in accordance with guidance for professionals working in people’s home’
What this means: If you are not shielding or self-isolating, you can allow landlords or contractors access to your home in order to carry out a range of works including (but not limited to) annual gas safety checks; essential and non-essential repairs and maintenance; planned maintenance activity inside and outside the home.
Tenants / occupiers & contractors should ensure a two-metre distance is maintained (insofar as possible) and hygiene procedures are followed. Please be mindful that some landlords will have a backlog of repairs that they will need to address following lockdown, and many suppliers / supplies are currently limited, as such it may take longer than normal to carry out work.
IMPORTANT – TENANTS: if you are self-isolating or shielding, no work should be carried out in your home unless it is to remedy a direct risk that affects your safety or the safety of your household i.e. issues which will affect your ability to live safely in your home. In such cases, prior arrangements should be made to avoid any face to face contact, to ensure social distancing guidance is followed and that appropriate steps can be taken to maintain good hand hygiene, for example, when answering the door.
IMPORTANT – LANDLORDS: you should take all reasonable steps to carry out annual gas safety checks and other safety checks at this time, as failure to do so could put tenants at risk of serious illness or fatalities from gas explosions or carbon monoxide poisoning, particularly as people are spending all or most of their time at home.
MARKET APPRAISALS POLICY
Landlords / Vendors: We will take plenty of information from you at the point of booking the visit in order to learn as much about your property as possible; this will allow us to conduct research and analysis before we arrive at your home & will cut down the time taken on the appraisal. We will send across a digital copy of our company services where possible which you will be able to read and have ready any questions for the staff member completing the appraisal which will again speed up the process. Any questions can of course be asked over the telephone 01302 867888 or by e-mail enquiries@3keysproperty.co.uk both before and after the appraisal.
In-person Market Appraisals
At the appraisal our staff member will keep a minimum of 2 metres distance from you at all times and will wear a face mask and gloves as a further safeguard. All staff are washing their hands at regular intervals throughout the day and are all provided with hand sanitiser. Our staff do not travel on public transport either as part of their working week or in their spare time; personal vehicles used are of course cleaned on a regular basis. We politely ask that you air the property before we arrive and open up any areas of the property to avoid any touch contact where possible.
Desktop Market Appraisals (including drive-by & virtual)
Drive by & virtual inspections combined with photos or video of the internal aspects of the property is a great method of appraisal; normally a video and photographs are taken by yourselves and then sent across to the relevant office staff member – they will review the content and call you to discuss the value of your property.
Particularly useful if you have members of your household at high risk or if any of your household are showing symptoms of the virus. Zoom / Facetime are ideal for this type of appraisal.
VIEWINGS POLICY
FOR VENDOR, LANDLORD AND AGENT
Government guidelines confirm that we should only put prospective buyers or tenants forward to view when they are in a position to proceed; therefore, we will always establish the financial circumstances of any prospective buyer or tenant before a viewing takes place.
Appointments will be carried out with every effort made to adhere to the current government guidelines specifically around social distancing.
We will ask any prospective buyer or tenant:
If they answer yes to either question we will decline to arrange the viewing.
If they answer no, we will arrange the viewing however Buyers/Tenants will be advised that if this changes before the appointment takes place they must tell us and they will not be able to attend the appointment.
Viewers that are able to attend will be advised of the following points in order to ensure the safety and wellbeing of everyone in attendance:
IMPORTANT – LANDLORDS / VENDORS – If you are conducting your own viewing please try and replicate this policy wherever possible and do not hesitate to ask that the viewing be cancelled or re-arranged if the policy cannot be adhered with.
If you show any symptoms of the virus before the viewing takes place please contact your local office to cancel your viewing for the time being.
By agreeing to an appointment, you agree to adhere to these guidelines to the best of your ability and we confirm we will also do our upmost to do the same and will inform all parties of these guidelines prior to the appointment taking place. If there is anything we can do to accommodate particular requirements then we are happy to discuss but the safety of all parties concerned will be our priority and we reserve the right to decide not to carry out an appointment if we are not totally satisfied this can be done.
VIEWINGS POLICY
FOR BUYERS AND TENANTS
Government guidelines confirm that we should only put prospective buyers or tenants forward to view when they are in a position to proceed. Please do not be offended if we ask more questions than usual about your personal circumstances.
In addition to the above, we will ask you:
If you answer yes to either question we will decline to arrange the viewing.
If you answer no, we will arrange the viewing however you will be advised that if this changes before the appointment takes place you must tell us and will not be able to attend the appointment.
Viewers that are able to attend will be advised of the following points in order to ensure the safety and wellbeing of everyone in attendance:
By agreeing to an appointment, you agree to adhere to these guidelines to the best of your ability and we confirm we will also do our upmost to do the same and will inform all parties of these guidelines prior to the appointment taking place. If there is anything we can do to accommodate particular requirements then we are happy to discuss but the safety of all parties concerned will be our priority and we reserve the right to decide not to carry out an appointment if we are not totally satisfied this can be done.
RENTAL PAYMENTS POLICY
The latest government guidance states ‘Tenants should continue to pay rent and abide by all other terms of their tenancy agreement to the best of their ability’. Rental payments should already be set up on a standing order, our bank details for your reference are:
3Keys Property
HSBC
40-19-20
72825562
IMPORTANT: Quote the first line of your rental property address as a reference to enable our staff to allocate funds.
We are operating a ‘cashless’ office, please do not attend the office to make a payment, all rents should be paid via bank transfer only.
If you are struggling to pay your rent as a result of COVID-19 please contact the office at your earliest opportunity to discuss this.
Laura laura@3keysproperty.co.uk
Montana montana@3keysproperty.co.uk
Hannah hannah@3keysproperty.co.uk
Michelle michelle@3keysproperty.co.uk
2 Bedroom Terraced
3Keys Property are delighted to offer to the open market this two bedroom terrace property in the heart of Auckley, Doncaster. This property provides a fantastic opportunity for investors as there is a long term sitting tenant in situ. This property is not offered with vacant possession. Situated within close proximity of local amenities with superb access to the M18 and local transport links as well as Doncaster Sheffield Airport, Holly Road is a perfect property for a first time landlord or an attractive addition to an existing portfolio. Contact 3Keys Property for more details.
£115,000
3 Bedroom Detached Bungalow
3Keys Property are delighted to offer to the open sales market, for the first time in this properties history, this large 3 bedroom link detached bungalow located in a quite position on the outskirts of Rossington, Doncaster. The property has a self contained annex offering independent living and MUST be viewed to be appreciated. There is a large mature rear garden offering space for development subject to the relevant planning permissions. The property briefly comprises of: entrance porch, kitchen/diner, lounge, 3 bedrooms, conservatory, bathroom, annex with kitchen/living area and shower room. The property is located on a popular road which offers great access to a host of local amenities, reputable schools and excellent transport links. Viewings are STRICTLY available by appointment 7 days a week.
£275,000
2 Bedroom Mid Terrace
3Keys Property is proud to present this well maintained 2 bedroom mid terrace property situated in the heart of the historic town of Retford. This property offers ideal accommodation for the first time buyer or small family. The property has been recently refurbished with new flooring and decorated throughout. This property offers two spacious reception rooms and a gallery style kitchen which is well presented and practical. The two bathrooms are spacious and light and the property is located conveniently for local schools and amenities. Viewings are available 7 days per week. Contact the agent for details.
£105,000
2 Bedroom End of Terrace
3 Keys Property proudly presents to the open market this well presented 2 bedroom end terrace property in Harworth, just outside of the popular town of Bawtry. The property provides ideal accommodation for the first time buyer or small family. Two good sized double bedrooms with ground floor open plan living space. French doors give access to a beautiful, newly laid slate grey patio which leads to a good sized decking area and laid to lawn garden area. With side access to the front of the property, a driveway and further potential for additional parking, this property stands out from the rest. Contact the agent for further information, viewing available 7 days per week.
£115,000
2 Bedroom Detached
3 Keys Property is delighted to bring to the open market this traditional 2 bedroom detached bungalow positioned on a good sized plot in Sprotbrough, Doncaster. The property is in need of refurbishment and has the potential to become a beautiful family home. The property is located off Sprotbrough Road with a generously sized front garden and plenty of parking space with its extensive driveway. Viewing is available 7 days a week via the Agent.
£229,950
2 Bedroom Terraced
Immediately available to let unfurnished is this stunning two bedroom property in Branton, Doncaster. Viewing is highly recommended and is available from Friday 12th February 2021, call to reserve your viewing slot now!
£675 PCM
Tenant Info
3 Bedroom Semi-Detached
3Keys Property are delighted to offer to the open lettings market this immaculate 3 bedroom property on Badgers Holt in Branton, Doncaster. This property is immediately available to let unfurnished. Viewings will be available from Friday 12th February 2021 and are highly recommended.
£825 PCM
Tenant Info
4 Bedroom Detached
3Keys Property are delighted to offer to the open lettings market this desirable 4 bedroom detached family home located in Branton, Doncaster. This property is available to let unfurnished from mid-February 2021. Viewing is highly recommended.
£1,100 PCM
Tenant Info
2 Bedroom Apartment
3Keys Property is delighted to present this 2 bedroom first floor apartment at Regent Court on Throne Road, Doncaster. Immediately available to let; viewing is highly recommended!!
£675 PCM
Tenant Info
3 Bedroom Town House
3Keys Property are delighted to offer to the open lettings market this immaculate 3 bedroom end Town House in the sought-after location of Auckley, Doncaster. This property is immediately available to let unfurnished. Viewing is highly recommended.
£800 PCM
Tenant Info
3Keys Property have made buying a house easy and as stress free as possible. 3Keys will be my first choice in the future and I highly recommend them to everyone.