Ros joined 3Keys Property in 2007, shortly after the company was founded, and has been a valued member of the team ever since. As Laura’s mum – and affectionately known as our “office mum” – Ros has played a key role in the growth and success of the business from the very beginning. Her dedication, reliability, and caring nature have made her an indispensable part of the 3Keys family.
With extensive hands-on experience across all areas of property management, Ros provides vital support to the lettings team. Her responsibilities include conducting property viewings and inspections, liaising with tenants and landlords, and assisting with the day-to-day management of our residential property portfolio. Ros takes a proactive approach to ensuring tenancies run smoothly, addressing maintenance and compliance matters promptly and efficiently to maintain the highest standards of service.
Renowned for her keen eye for detail and meticulous work ethic, Ros consistently goes above and beyond to ensure our clients’ expectations are not only met but exceeded. Her warm, approachable nature and genuine care for both tenants and landlords make her a trusted and much-loved member of the team.
Our clients often share glowing feedback, with one recently commenting: “Since having Ros handling things, it’s been perfect – she’s truly amazing and a credit to your business.”
Outside of work, Ros enjoys swimming, dining out, and spending quality time with her grandchildren.